Florin Marcu

Florin Marcu is an experienced Customer Support Manager at G2 Travel since December 2012, overseeing a team of 37 professionals to ensure exceptional customer service and adherence to performance standards. Previously served as General Manager Assistant and GDPR Consultant, managing operations and resources for a 450-staff office and focusing on performance evaluation and project management. Florin's career includes roles in Front Office Operations across multiple hospitality companies, enhancing customer service and operational efficiency. Florin holds an MBA in Sociology from Scoala Nationala de Studii Politice si Administrative and a BA in Journalism and Communication Sciences from Hyperion University of Bucharest.