Faisal Khan

CRM Executive - Digital Marketing at Gaana.com

Faisal Khan has work experience in digital marketing, specifically in CRM (customer relationship management). Faisal started their career as a Digital Marketing Executive at ShopGuinea, where they focused on brand creation and digital marketing campaigns for an e-commerce website. Faisal then moved on to Zomato as a Senior Associate, where they worked on planning and executing CRM campaigns to activate users and improve retention. At their most recent position with Gaana, Faisal served as a CRM Executive and was responsible for creating and executing a weekly CRM calendar to improve user activation and retention. Faisal integrated various push amplification methods and collaborated with teams to plan campaigns based on content and insights.

Faisal Khan pursued their education in a chronological manner. Faisal started their academic journey at Brij Bhushan Lal Public School, where they completed their Intermediate education with a focus on PCM (Physics, Chemistry, Mathematics) from 2011 to 2013.

Afterward, Faisal enrolled at Dr. A.P.J. Abdul Kalam Technical University and obtained a Bachelor's Degree in Computer Science from 2013 to 2017.

In addition to their formal education, Faisal Khan obtained several certifications. In January 2020, they received the Google Ads Search Certificate and the Google Analytics Individual Qualification from Google. Furthermore, in November 2016, they acquired various certifications in different domains, including AMCAT Certified Collections Specialist, AMCAT Certified Customer Service Specialist, AMCAT Certified Data Processing Specialist, and AMCAT Certified Telesales Professional from Aspiring Minds.

Recently, in July 2021, Faisal acquired the MoEngage Analytics Expert and User Retention Foundation certifications from MoEngage Inc. Faisal also obtained the Content Marketing Fundamentals Exam, Content Marketing and SEO Fundamentals Exam, and SMM Fundamentals Exam certifications from Semrush. It is worth noting that Faisal Khan completed summer training in ASP.NET from Ducat, but the institution details and specific completion dates are not available.

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Timeline

  • CRM Executive - Digital Marketing

    October, 2020 - present