Carl de Leon

Carl de Leon has a diverse work experience in project and program management. Carl currently works as a Strategic Engagement Manager at Gainsight. Prior to that, they had their own consulting business called Carl de Leon Consulting where they served as a Project and Program Management Consultant. During this time, they were contracted to manage the Premium Activation project delivery at MVPindex and developed processes, standards, tools, and templates for scalability and visibility into services operations. Carl also managed platform deprecation and change management, working with stakeholders to define transition plans.

Before starting their consulting business, Carl worked at Sprinklr as a Senior Project Manager, leading cross-functional teams and managing complex enterprise services projects. Carl was also an Enablement Consultant at Sprinklr, where they managed SaaS Customer Experience Management platform client implementations.

Prior to their time at Sprinklr, Carl worked at Alchemy Systems as an Implementation Project Manager. Earlier in their career, they worked at QuickArrow as a Client Success Consultant, implementing a Software as a Service (SaaS) Professional Services Automation (PSA) application. Carl also had notable roles as an e-Learning Specialist at GE Healthcare and as a Point-person for instructional technology planning, design, development, delivery, and administration at Scientific Training & Education, GE Healthcare, Bio-Sciences (formerly Amersham Biosciences).

Carl de Leon, PMP has a Master of Arts - MA degree in Communication from the University at Albany, SUNY. Carl also holds a Bachelor of Arts - BA degree in English and Communication, which they pursued as a double major at the same university. In addition to their formal education, Carl has obtained several certifications including Certified ScrumMaster (CSM) from Scrum Alliance, Project Management Professional (PMP) from Project Management Institute, and e-Learning Specialist from Langevin Learning Services. No specific information about the timeframe of obtaining these certifications is provided.