Desiree Dietiker has a diverse work experience spanning various industries. Desiree is currently a Customer Success Manager at Gainsight, starting in December 2021. Prior to that, they worked at ADP as a Client Success Executive for National Accounts from April 2019 to December 2021. In this role, Desiree was responsible for strategically managing ADP's relationship with key stakeholders and ensuring client success. Desiree also acted as an internal advocate for clients, building and leveraging internal partnerships for high Net Promoter Scores.
Before their time at ADP, Desiree worked at HPN Global as a Program Manager for Meeting Services from November 2016 to April 2019. Prior to that, they were a Sales Manager for the Midwest Market at Starwood Hotels & Resorts Worldwide, Inc. from October 2015 to November 2016.
Desiree's earlier experience includes various roles with HPN Global, where they served as a Sourcing Operations Manager from September 2014 to October 2015, a Senior Sourcing Operations Coordinator from May 2013 to September 2014, and a Sourcing Operations & Accounting Coordinator from July 2011 to May 2013.
Desiree's work experience demonstrates their expertise in client success, relationship management, and operations coordination across a range of industries.
Desiree Dietiker completed their education at Arizona State University from 2005 to 2009, where they pursued a degree in Broadcast Journalism with a focus on Journalism and Political Science. In addition to their academic background, Desiree has obtained several certifications, including the Customer Success Manager Certified Professional from Pulse Academy by Gainsight, the Gainsight NXT End User Certification and Gainsight NXT Level 1 Admin Certification from Gainsight, and the Product Led Growth Micro-Certification from Product School. Desiree also participated in the Emerging Leaders Program offered by ADP. These certifications and programs demonstrate Desiree's commitment to continuous learning and professional development.
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