Lauro Lana

Lauro Lana's work experience includes various roles in customer success, technical support, and translation. They began their career as a Translator for TED Translators from August 2016 to July 2018. In 2019, they worked as a Back Office Order Support for Majorel, providing customer support for order-related inquiries. They then moved on to Marley Spoon, where they worked as a Customer Service Representative from June 2019 to June 2021. Following that, they became a Technical Support Specialist for Glofox, a gym and fitness studio management software company, from July 2021 to March 2022. Lauro Lana then joined inSided by Gainsight as a Customer Success Engineer in April 2022. inSided was subsequently acquired by Gainsight in January 2022, and the full transition took place in February 2023. Currently, Lauro Lana is working as a Customer Success Engineer for Gainsight.

Lauro Lana completed their education history as follows:

Lauro Lana began their education journey in 2014 when they attended Universidade Candido Mendes. Lauro pursued a Bachelor's degree in International Relations and Affairs, completing their studies in 2017.

In 2020, Lauro enrolled at Step Computer Academy Brasil, where they participated in a Front-End Web Development Course focusing on the basics. Lauro attended this program until 2021.

Continuing their education in 2022, Lauro Lana joined Coursera and completed a course titled "Agile with Atlassian Jira" to enhance their knowledge and skills in agile project management using Jira. The completion status of this course has not been provided as the end year is listed as null.

Based on the given information, Lauro Lana's educational pursuits primarily included their Bachelor's degree in International Relations and Affairs, along with specialized training in front-end web development and agile project management using Jira through professional courses offered by Step Computer Academy and Coursera, respectively.