Maxwell Lane

L2 PX Technical Support Analyst at Gainsight

Maxwell Lane has extensive experience in customer service and technical support. Maxwell worked at Gainsight as an L2 PX Technical Support Analyst starting in May 2022. Prior to that, they were a Sr. Technical Support Specialist at Owl Labs from July 2021 to May 2022. Before that, they served as a Tech Support Manager at Nexus 21 from October 2019 to July 2021, and as a Product Support Specialist from November 2018 to October 2019. Maxwell also worked as a Client Sales Representative at Varsity Tutors from January 2018 to November 2018, and as a Website Design Project Manager at GoDaddy from March 2017 to January 2018. Maxwell gained customer service experience at Progressive Insurance as a Customer Relations Consultant from October 2014 to December 2015. Maxwell started their career as a Customer Service Representative at British Airways and Servisair from November 2010 to August 2013.

Maxwell Lane received their high school education at Payson High School from 2001 to 2005, where they received their High School Diploma. Maxwell then pursued further education at Mesa Community College from 2014 to 2016, where they earned an Associate of Arts and Sciences degree in Web Development. Continuing their education, Maxwell attended Northern Arizona University from 2017 to 2018, working towards a Bachelor of Interdisciplinary Studies degree with a specialization in Technology Management.

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Timeline

  • L2 PX Technical Support Analyst

    May, 2022 - present

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