Neelam Mukherjee

Associate Director Technical Communication at Gainsight

Neelam Mukherjee has a strong background in Technical Communications. Neelam began their career in 2005 as an English Teacher & Student Counsellor at Sherwood Public School. In 2008, they joined IIHT Ltd as an Assistant Manager and worked there until 2010. Neelam then joined C and K Management as an Assistant Manager, specializing in Tech Writing and Instructional Designing. In 2012, they became a Sr. Technical Writer at Microsemi (India) and remained in that role until 2015. Neelam then moved to JDA Software, where they worked as a Sr. Technical Writer until 2016. Currently, they are employed at Gainsight, where they have held various positions including Lead Technical Communications, Manager Technical Communications, Sr. Manager Technical Communications, and most recently, Associate Director Technical Communications. Their work experience reflects a consistent focus on technical writing and communication roles.

Neelam Mukherjee has a diverse education history. Neelam obtained an Advanced Certificate in Digital Marketing and Communications from MICA | The School of Ideas in 2023. Prior to that, they completed an Executive Education Programme in Strategic Management at the Indian Institute of Management Ahmedabad in 2021.

Neelam also holds a Master of Business Administration (MBA) degree in Marketing and Supply Chain Management from Xaviers Institute of Business Management Studies, which they completed between 2014 and 2016. Neelam has a Bachelor of Arts degree in English Language and Communication from EIILM University, although the specific years of study are not provided.

In terms of additional certifications, Neelam has acquired a PMP Training certification from AADS EDUCATION in September 2016. Neelam also obtained a Diploma in English from Bridge-Linguatec in 2005.

Additionally, Neelam has pursued a Certification in Instructional Designing/Technical Writing, but the details of the institution or the years of study are not provided.

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Timeline

  • Associate Director Technical Communication

    March, 2023 - present

  • Sr Manager Technical Communications

    February, 2020

  • Manager Technical Communications

    July, 2017

  • Lead Technical Communications

    September, 2016

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