Susanne K.

Susanne K. has a diverse work experience spanning various roles in customer success, marketing, and design. Susanne currently works as a Digital Customer Experience Designer at Gainsight since May 2022. Prior to this, they were a Customer Marketing Manager at Deem, Inc. from January 2022 to April 2022.

From 2018 to 2021, they worked as a Customer Marketer at TrendMiner, where they contributed to customer engagement and marketing strategies. Prior to that, Susanne served as a Customer Success Team Lead at Ntrepid from May 2017 to February 2018 and as a Customer Success Representative from June 2016 to May 2017.

Susanne's experience also includes a role as a Customer Success Manager at TrackMaven from August 2015 to June 2016, where they provided strategic guidance and support to tech and non-profit customers.

Additionally, Susanne has worked as a Social Media Intern at Proximo Marketing Strategies, LLC from June 2014 to April 2015 and as an Alumni Relations Intern at William & Mary Mason School of Business from May 2014 to December 2014.

Susanne K. attended William & Mary from 2011 to 2015, where they earned a Bachelor of Business Administration (B.B.A.) degree with a focus on marketing.