Tessa Horn

Tessa Horn has held various roles in Customer Success, ranging from Customer Success Manager to Sr. Global Customer Success Manager. Tessa has experience working with key stakeholders to drive business outcomes and has acted as a mentor for new CS hires. Tessa's expertise includes conducting executive business reviews, developing success plans, ensuring platform adoption, and assessing renewal risks. Tessa has managed multiple customer accounts and built strong relationships while becoming a trusted adviser. Tessa also has a Bachelor's Degree in Psychology from UC Santa Barbara.