Gainsight
Tessa Horn has held various roles in Customer Success, ranging from Customer Success Manager to Sr. Global Customer Success Manager. Tessa has experience working with key stakeholders to drive business outcomes and has acted as a mentor for new CS hires. Tessa's expertise includes conducting executive business reviews, developing success plans, ensuring platform adoption, and assessing renewal risks. Tessa has managed multiple customer accounts and built strong relationships while becoming a trusted adviser. Tessa also has a Bachelor's Degree in Psychology from UC Santa Barbara.
Gainsight
49 followers
Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.