Yilkee Lam

Yilkee Lam is an experienced Information Technology and Services Consultant currently working with Trengo and Gainsight. At Gainsight, contributions include strengthening access management within IT projects, while previous consultancy roles at WeTransfer involved evolving IT services and documenting onboarding processes. Yilkee's career includes notable positions as an IT Services Engineer and Service Department Coordinator at WeTransfer and LJS Apple Dealer respectively, alongside a foundational role as a Knowledge Manager at Telfort, which focused on enhancing customer support systems. Yilkee holds an educational background from Rotterdam University of Applied Sciences, spanning from 2002 to 2009.