Billie Johnson is currently serving as the Deputy Account Delivery Manager at Gainwell Technologies, overseeing operational services within a Medicaid account. Previously, Billie held the position of Director of Operations at Firstsource, managing a Provider Enrollment and Data Management division with a revenue of $9.8 million and over 100 associates. Billie has extensive experience in provider operations, having worked at Mount Carmel Health Plan and Buckeye Health Plan in various leadership roles that included managing provider services, contractual relations, and training programs. Billie's career began at Molina Healthcare, where responsibilities included training and auditing within member and provider services. Billie is pursuing a Bachelor's degree in Business Administration and Management from Columbus State and Franklin University.