Christie H.

Christie H. has extensive experience in customer success and vendor management, currently serving as a Technical Account Manager-Team Lead and Customer Success Manager at GBG Plc since April 2017. In this role, Christie H. ensures customer success by providing ongoing guidance for identity verification solutions and acting as the primary contact to foster long-term partnerships. Prior experience includes serving as Vendor Relations & Processing Manager at Desa Industries Inc from March 2014 to March 2017, where Christie H. managed relationships with various vendors and oversaw procurement processes. Christie H. also held the position of Operations Manager/Portfolio Manager at Desa Industries from February 2009 to February 2014, managing multiple portfolios and compiling financial reports. Earlier career roles include Senior Client Service Consultant and Call Center Level III/Supervisor at TranDotCom Solutions, where Christie H. provided client support in a high-volume call center and developed call center staff.