Constanza Carrillo

Constanza Carrillo serves as the Sr. Director of Service Delivery at GCI General Communication, Inc., where responsibilities include leading the IT Service Delivery organization and managing a team of over 60 technology professionals, along with overseeing a substantial annual budget. Prior experience includes roles as Senior Manager of Technical Support and Incidents Manager at Cycle30, where Constanza focused on billing operations and incident management. Previous positions also comprise Tier 4 Support Engineer and Senior Support Engineer at Comverse Technology, Inc., and Support Engineer at CSG International, delivering critical support across various regions. Educational credentials include a Master of Science in Computer Engineering from the University of Denver and a Bachelor of Science in Industrial Engineering from Universidad Panamericana.