Siobhan-Marie Yankah is a Customer Success Engineer at Gearset since January 2023, specializing in B2B DevOps support and technical issue resolution. Previously, Siobhan-Marie held the position of Application Support Engineer at Ontrack Management Solutions Ltd, where effective management of the Zendesk ticketing system was a key responsibility. Prior experience includes a role as a Business Support Officer at Barnet Council, implementing data validation methods, and a Senior Administrator position at St George's University Hospitals NHS Foundation Trust, demonstrating audio typing proficiency. Siobhan-Marie's career began in sales within Carphone Warehouse, where tailored customer solutions were created. Academic achievements include certifications in information security management and NHS minute taking, as well as a BA in Business Studies from the University of Northampton.
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