Tresa Peters

Tresa Peters has extensive work experience in various roles and industries. Tresa is currently employed as a Technology Project Manager and Scrum Master at gearUP Sports, Inc., where they manage multiple technology projects using Agile methodologies. In this role, they oversee project lifecycles, acts as a Scrum Master, collaborates with the product management team, and ensures project progress according to plan.

Prior to this, Tresa worked as a Practice Administrator at PORTLAND DIABETES & ENDOCRINOLOGY CENTER, P.C. Here, they were responsible for overseeing the operations of multiple clinical disciplines and managing resources to deliver high-quality healthcare services. Tresa also focused on enhancing operational efficiencies and patient satisfaction while driving cost-effective solutions.

Before that, Tresa held multiple roles at Reflex Clinic. As the Executive Director and Operations Manager, they optimized organizational systems and processes for insurance and patient accounts. Tresa also managed costs and billing and resolved financial discrepancies. Additionally, as the Executive Director, they prepared expansion project documentation, handled budgeting and forecasting, and developed relationships with healthcare providers. In their role as the Clinic Administrator and Insurance Claims and Authorizations Manager, Tresa supervised clinic operations and oversaw all financial aspects.

Tresa's earlier work includes serving as a Clinic Concierge at Reflex Clinic, where they provided customer service, answered inquiries, scheduled appointments, and assisted with insurance and billing questions. Tresa also worked as an Administrative Assistant at Ellington Handbags, where they managed store inventory, accounts payable and receivable, and provided office support. Tresa'scareer began at Nordstrom, where they worked as a Customer Service Specialist, focusing on delivering exceptional customer service and guiding customers towards relevant merchandise.

Overall, Tresa has a strong background in project management, healthcare administration, operations, and customer service. Tresa has effectively used various software and tools to streamline processes and achieve business goals throughout their career.

Tresa Peters graduated from David Douglas High School with a High School Diploma in General Studies. Tresa then attended Portland State University, where they obtained a Bachelor's of Science degree in Social Sciences and Public Health Administration. Additionally, Tresa has certifications as a Scrum Master (SMC) from the Scrum Alliance, obtained in February 2023, and in Jira Fundamentals from Atlassian.