Suzanne van Aken

Suzanne van Aken is a skilled professional in personnel management and project leadership, currently serving as Peoplemanager IT Basisdiensten at Gemeente Den Haag since January 2020. In this role, Suzanne oversees four teams and 35 employees, focusing on efficient resource planning, career coaching, and performance management within Agile frameworks. Previous positions include leading teams supporting residents through crisis interventions and managing acute reception services for Ukrainian refugees. With extensive experience since 2004 across various roles within municipal governments, including project management in the social domain and communication consultancy, Suzanne has developed a strong foundation in staff development, process optimization, and strategic communication. Suzanne holds a bachelor's degree in Social Work and Services from De Haagse Hogeschool, as well as various professional certifications.