Ronalda Brashear

Ronalda Brashear has extensive experience in customer service and training within the corporate sector. Currently serving as Customer Experience Training and Development Lead at GM Financial since June 2017, Ronalda evaluates training programs and provides strategic recommendations for improvement. Previous roles at GM Financial include Team Lead positions where Ronalda motivated teams and enhanced service quality. Prior to GM Financial, Ronalda held leadership positions at Williams-Sonoma, Inc. and McGraw-Hill Education, focusing on call center operations, staff development, and customer service excellence. Ronalda holds an Associate’s Degree in Business Administration from Tarrant County College and is pursuing a Bachelor of Applied Arts and Sciences in Organizational Leadership from Texas A&M University-Commerce.