Andrew Painter

Andrew Painter has a diverse work history in credit operations management. From 2018 to the present, they have been serving as a Sr. Unit Manager of Credit Operations at Genesis Financial Solutions. Some of their accomplishments include creating a manual dialing solution and strategy for LS Recovery, establishing voice of the customer and high-risk complaint identification processes, and leading disaster dialing strategy and communication.

Prior to their current role, Andrew worked at Signet Jewelers from 2009 to 2018. During this time, they held two positions. From 2015 to 2018, they were a Sr. Unit Manager of Credit Operations, where they restructured bonuses and incentives, developed dialer efficiency and effectiveness KPIs, and implemented a Noble Dialer call strategy.

From 2009 to 2015, Andrew served as a Supervisor of Credit Operations at Signet Jewelers. Here, they built LS Dialer efficiency strategies, managed dialing systems in partnership with Noble Solutions, and oversaw specific geographical account cycles, curing over $20,000,000 annually.

Overall, Andrew Painter has demonstrated expertise in credit operations management, including dialer strategies, customer experience processes, and team leadership.

Andrew Painter attended The University of Akron from 2003 to 2008. During this time, they pursued a Bachelor of Arts degree in Mass Communication/Media Studies.