Feliciano Luis

Feliciano Luis is a seasoned professional with extensive experience in customer success and services across multiple leading technology companies. Currently serving as Vice President of Customer Success and Services at Genesys, Feliciano has previously held key roles including GVP, Head of Customer Success and Professional Services at Cloudflare, and Regional Vice President of Customer Success at Salesforce. Feliciano also worked as a Regional Engagement Executive in Global Cloud BD Sales at Cisco and served as a Senior Manager at San Francisco Consulting Group / KPMG, demonstrating a strong background in managing customer relationships and driving organizational success.