Geralyn MacDonald

Geralyn MacDonald is an experienced professional with over two decades in the technology sector, currently serving as the Director of Product Support at Genesys since July 1999. Prior roles at Genesys include Technical Support Manager and Staff Technical Support Analyst. Before joining Genesys, Geralyn was a Programmer Analyst at xwave from August 1998 to July 1999. Education includes a Bachelor of Science in Mathematics from Mount Allison University (1993-1997) and a degree in Applied Information Technology from the Information Technology Institute Moncton (1997-1998).