James Green is an experienced professional specializing in customer experience transformation, digital solutions, and analytics. Currently, at Genesys since December 2021, James focuses on optimizing customer and employee experiences through customer journey analytics and leveraging digital and AI technologies. Previous roles include Global Enterprise Sales Director at Pointillist, Strategic Account Executive at Alteryx, and Professional Services Engagement Manager at Adobe, among others. James has guided major clients towards digital transformation and analytics-driven strategies, demonstrating success across various industries, including finance, media, and retail. James holds a BA with honors in Anthropology from Lehigh University.
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