Jessie Zheng

Vice President, Operations Excellence

Jessie Zheng is a seasoned professional with extensive experience in deal desk management and business operations. Currently serving as VP and Global Head of Deal Desk at Genesys since February 2021, Jessie has previously held key positions such as Head of Deal Desk at Collibra and Senior Director of Order To Cash at LivePerson, where responsibilities included managing contract execution and billing processes. With a solid foundation in pricing and sales operations established during roles at IntraLinks, CBI Connect, and Vodafone, Jessie has consistently demonstrated a capacity for enhancing operational efficiency and supporting sales teams. Educational credentials include an AA in Liberal Arts from New York University and a BS in Finance and Marketing from NYU Stern School of Business.

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