Joe Zuccarello

Joe Zuccarello has a robust background in software engineering and team leadership, currently serving as a Team Lead and Lead Software Engineer at Genesys since June 2018. Prior to this role, Joe held various positions at Interactive Intelligence from February 2012 to June 2018, advancing from Associate Software Engineer to Software Engineer. Joe's experience also includes a position as Project Manager in Operations Strategy at Discover Financial Services and roles at Kraft Foods and Illinois Tool Works, where Joe progressed from Analyst to Sr. Systems Analyst and Systems Supervisor. Joe holds a Bachelor of Science degree in Computer Science from Northern Illinois University, completed in 2001.