Monika Staubli

Monika Staubli is a seasoned professional with extensive experience in customer experience, sales, and strategic account management across various industries, particularly healthcare and insurance. Currently serving as a Senior Strategic Account Executive at Genesys, Monika excels in devising go-to-market strategies, managing complex sales cycles, and leading multinational accounts. Monika also contributes to the industry as a board member at callnet.ch and a lecturer at both the Swiss Call Center Association and HWZ University of Applied Sciences. With prior roles at Microsoft as a Channel & Account Marketing Manager and Consumer Marcom Lead, Monika has demonstrated expertise in developing marketing strategies and managing cross-regional teams. Monika holds multiple degrees in European Business and Linguistics from various esteemed institutions and maintains a commitment to personal pursuits as a Zumba instructor and a dedicated parent.