Sami Burk

Sami Burk is a professional with diverse experience in business systems and operations. As a Senior Business Systems Analyst in Customer Support Operations at Genesys, Sami contributes to optimizing processes and systems. Previously, as a self-employed contractor, Sami provided expertise as a Business Operations Consultant, assisting various clients in improving their operational efficiency. Additionally, Sami has a background in retail, having worked as a Retail Sales Consultant at AT&T, where skills in customer service and sales were honed.