Genesys
Szaffi Pácsa-Szűcs is a skilled professional with a robust background in technical support and team leadership. Currently serving as a Product Support Technical Manager and previously as a Product Support Team Lead at Genesys since May 2022, Szaffi's expertise is complemented by experience at Cognizant, where roles included Senior Team Lead, Deputy Team Lead, and Senior System Engineer from August 2017 to April 2022. Szaffi holds a Bachelor's degree from Eötvös Loránd University, obtained in June 2014.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.