Tom Zerkle

Tom Zerkle is a seasoned professional with extensive experience in business transformation and operations management. Currently serving as Senior Director of Business Transformation at Genesys, Tom has held significant roles including Head of North America Operations & Program Management for Global Customer Experience at eBay, and Director of Business Strategy & Operations at L Brands. Prior to these positions, Tom was a Manager in Finance & Performance Management at Accenture and served as Senior Manager for Product Management & Pricing at JPMorgan Chase & Co.