Grace Alvarado

Grace Alvarado has a diverse work experience spanning over several companies and roles. Starting in 2000 at Gracious Home, they worked as a Cashier and Customer Service Representative, providing assistance to customers and managing orders. GRACE also maintained and regulated voicemail and escalated complaints when necessary. In 2003, they transitioned to the role of an Inventory Control Specialist, where they performed physical inventory and compiled reports for management. Grace then joined Diego Beekman Housing in 2005 as a Dispatcher and Security Officer, responsible for assigning security officers to specific posts and maintaining report logs. Finally, they joined Geneva Watch Group in 2007 as a Customer Service Representative in the Repairs Call Center, ensuring a positive customer experience and responding to inquiries. In 2010, they were promoted to the role of an Account Manager and Customer Service Team Lead, managing various accounts and leading a team of four.

Grace Alvarado attended Technical Career Institutes from 2009 to 2011, where they earned an associate degree in Business Administration-Management.