Johnny Jerald David

Johnny Jerald David has over seven years of experience in customer service and analysis, with a current role as a Customer Care Executive at Genisys Group since May 2019, where responsibilities include escalating critical customer issues and managing resolution processes. Previous positions include Executive Analyst at Aegis, focusing on customer feedback regarding brand experiences, and Cataloguer at Prime Focus Technologies, handling content writing and online catalog management for major entertainment platforms. Earlier experience at Hinduja Global Solutions as a Customer Relationship Officer emphasized delivering high-quality customer service. Johnny Jerald David holds a Bachelor of Business Administration from St. Xaviers.