Gentari
- Analyst, Engagement
Analyst, Engagement
Engineering · Kuala Lumpur, Malaysia
Job description
Changing how we live today
to help secure our future.
Join us at Gentari to be part of this exciting, purposeful journey towards a cleaner energy future.
Gentarians are passionate about sustainability - our purpose is to solve the world’s most pressing sustainable energy needs. Here at Gentari, we move differently. Teams seek out opportunities to work with one another to achieve shared goals and we trust our people with the freedom and autonomy in ways of working to spur innovative thinking and creativity. We aim to keep good people at the heart of what we do by ensuring that our people feel empowered to chart career paths alongside personal growth. Beyond the promise of an open and flexible work environment, we hope to make Gentari feel like a second home, a place where everyone is valued, and differences are celebrated.
Learn more about what we do at www.gentari.com
Responsibilities
- Creating, managing, and optimizing complex workflow rules, validation rules, and approval processes;
- Analyzing data and creating reports for insights into team operations and productivity;
- Coordinating and supporting integrations with third-party applications;
- Ensure CRM best practices are adhered, focusing on success metrics (open, click, conversion rate) to guide optimization;
- Provide system administration support for CRM systems, particularly related to user permissions, custom objects, and workflows.
Requirements
- Bachelor’s Degree with a solid analytical and technical background;
- At least 3 years of CRM administration experience, e.g., Salesforce, Marketo, Braze or relevant CRM platforms;
- Proven ability to administer and configure CRM systems, including custom objects, flows, validation rules, and permissions;
- Familiarity with automating business processes, report and dashboard creation, and data analysis;
- Strong creative thinking skills, with the ability to generate innovative ideas and concepts tailored to specific marketing objectives;
- Proficiency in crafting messaging that resonates with diverse audiences and demographics;
- Experience working directly with commercial, financial, and data teams;
- Strong communication and collaboration skills;
- Bonus points for experience in specific CRM platforms like Salesforce.com, knowledge of SOQL/Workbench, and familiarity with integrated tools such as Outreach, Hubspot.
For talent pipelining purpose, due to the heavy traffic of CVs, only qualified candidates will be notified.
By applying, you agree that we may collect and process your personal information for employment purposes. Please review our privacy notice for details on how we handle your data. Click here for Gentari Privacy Notice.
