Jeff Goldin

Jeff Goldin has a diverse work experience in the field of information technology. Jeff is currently working as an Information Technology Manager at GXC since October 2021. Prior to this, they worked at Oracle as a System Admin from January 2012 to October 2021. Before that, they served as a System Administrator at the National Radio Astronomy Observatory from January 2007 to December 2011.

In their earlier career, Jeff worked at Red Hat where they held multiple roles. Jeff worked as a Help-Desk Manager and Project Manager from January 2000 to January 2006. During this time, they managed an enterprise help desk system and team, conducted performance reviews, and generated personal development plans. Jeff also maintained Bugzilla and produced budgets for the help desk.

Jeff also worked as a Technical Support Engineer/Manager at Red Hat from January 1998 to January 2000. In this role, they provided sales support and trained phone support teams. Jeff was also involved in developing content and designing tests for the Red Hat Certified Engineer certification program. Jeff managed hiring and discipline issues within the Support group and improved support policies.

Before joining Red Hat, Jeff worked at Socorro Electric Co-Op as an Engineer Tech/Computer Administrator from January 1996 to January 1998. In this position, they were responsible for desktop computer systems, wireless cable systems, and designed power line taps. Jeff also worked in the field to repair emergency downed lines.

Jeff's earlier experience includes working at the New Mexico Institute of Mining and Technology as a Help-Desk Lead from January 1992 to January 1996. In this role, they managed the day-to-day operation of a Help-Desk supporting Windows, Linux, and SunOS computer workstations. Jeff also interviewed and trained new staff members and escalated technical problems.

Overall, Jeff Goldin has demonstrated their expertise and leadership in the IT field through their varied roles and experiences.

Jeff Goldin obtained their Bachelor of Science degree from the New Mexico Institute of Mining and Technology, where they studied from 1990 to 1995. In addition to their degree, they also obtained a certification as a Certified Information Technology Manager from EPI ACADEMY in February 2023.