Shea Caughron

Shea Caughron has a diverse work experience spanning over a decade. From 2011 to 2015, Shea worked as a Customer Response Representative at Digium where they provided pre-sales assistance to clients and maintained accurate records of conversations. In 2015, they transitioned to the role of Account Executive at the same company, where they managed and secured 150 opportunities simultaneously and conducted technical product demonstrations. From 2016 to 2018, Shea served as a Sales Engineer/Training at Digium, facilitating the closure of new sales opportunities and assisting customers in troubleshooting SIP-based PBX. In 2018, Shea joined Sangoma, starting as Inside Sale Manager, overseeing a top-performing sales team and optimizing sales closing rates. Then in 2021, they progressed to become the Director of Customer Success, fulfilling customers' specific requirements, maintaining valuable relationships, and onboarding future account managers. Currently, Shea works at GeoCue as a Maintenance Contract Sales Specialist.

Shea Caughron's education history includes attending Calhoun Community College, although the specific duration and degree information are not provided. In addition to their college experience, Shea has obtained certifications including Digium Swithvox Support Engineer (dSSE), Switchvox Sales Engineer (dCSE), and Switchvox Sales Professional (dCSP) from Digium, Inc.