Pamela Carvalho

Pamela Carvalho is an experienced professional in customer success and product management, currently serving as an Associate Product Manager Junior II and previously as a Customer Success Manager at Geofusion since July 2018. Responsibilities include client portfolio management, customer journey tracking, tool training, client analysis, negotiations, and utilizing Sensedata and Salesforce systems. Prior roles at Geofusion encompassed leadership in client experience, client onboarding, technical support coordination, and engagement initiatives. Early career experiences include administrative roles at Universidade Cruzeiro do Sul, Atlanta Autopeças e Acessórios, and Banco do Brasil, contributing to skills in customer service, administrative processes, and operational support. Pamela holds a Bachelor's degree in Business Administration from Universidade Cruzeiro do Sul and a Technical degree in Administration from Centro Paula de Souza – Etec Zona Leste.