Bishoy Rizk

Bishoy Rizk has extensive work experience in the field of technical support. From December 2009 to December 2011, they worked as a Technical Support role at B-Connect, where they were responsible for installing, modifying, and troubleshooting computer hardware and software. Bishoy also diagnosed and resolved various software, hardware, and network issues.

From September 2012 to January 2014, Bishoy worked for Elegant Advertising as a Technical Support role. Bishoy'sresponsibilities included providing 24/7 remote support and troubleshooting for WAN, LAN, operating systems, office applications, PKI, and VPN connectivity. Bishoy also assisted users with questions, problems, or malfunctions of system applications, hardware, and software.

From January 2014 to January 2020, Bishoy joined Softex Software House as a Senior Technical Support Specialist. Bishoy handled the installation, administration, and maintenance of SQL Server instances and set up test, development, staging, and production environments. Additionally, they created user accounts and assigned appropriate permissions based on their database access level.

Most recently, Bishoy joined GET Group Holdings Ltd. in April 2020 as a Senior Software Technical Support role. Further details about this role are not provided.

Bishoy Rizk obtained a Bachelor of computer sciences degree from Zagazig University, where they studied at the Faculty of Computer and Informatics from 2005 to 2009. In September 2014, they also earned a certification as a Microsoft Certified Solutions Associate in Windows Server 2012.