Roseline John

Roseline John is an experienced customer support professional with a strong background in quality assurance and operations management. Currently serving as a Customer Support Manager at CBORD since May 2023, Roseline has previously held key roles at TEOCO, including Regional Support Manager NA and Service Assurance Manager, where responsibilities included leading onsite operations for AT&T Optima performance management. Roseline's earlier experience includes being an onsite lead at InterContinental Hotels Group, and working as a QA/Professional Services Engineer at TTI Team Telecom International Ltd, where Roseline planned and tested the Netrac OSS product suite. Additionally, Roseline began a career at Accenture as a QA Analyst focused on DSL and ADSL projects. Roseline holds a Bachelor's degree in Physics from Bharathidasan University Trichy and a Master's in Physics from the University of Chidambaram.