Devin Carroll

Sr. Manager, Customer Success at CARET

Devin Carroll is an accomplished professional with extensive experience in customer success management, currently serving as a Sr. Manager at CARET, overseeing a team responsible for more than $30 million in annual recurring revenue. Prior to this role, Devin spent over seven years at JazzHR, advancing from Customer Success Specialist to Director of Customer Success, where significant achievements included enhancing customer onboarding processes, reducing churn, and establishing a new training framework that vastly improved team efficiency. Additionally, prior experience includes managing event promotions and serving as an Account Manager at State Farm. Devin holds a Bachelor's Degree in Marketing from the University of Pittsburgh and an Associate of Science in General Studies from the Community College of Allegheny County.

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Timeline

  • Sr. Manager, Customer Success

    October, 2022 - present