Tomasz Siara

Tomasz Siara is an experienced professional in contact center management, currently serving as the Contact Center Director at VeloBank S.A. since October 2017. Prior roles include Contact Center Director at Bank Millennium and Contact Center Development Manager at Grupa Zywiec, where significant achievements included the implementation of a new customer care approach and telesales initiatives. Previous experience spans various positions in customer service operations at Orange Customer Service Sp. z o.o. and Telekomunikacja Polska, with a strong focus on standardizing operational processes and supporting technology deployments. Tomasz Siara holds a Bachelor's degree in Economics from the University of Warsaw and a Coaching/Mentoring degree from Uniwersytet SWPS. Additional professional development includes training from the Diversity by FT Group.