Kothai Vijayakumar is a seasoned professional with over 8 years of experience in the Service Delivery domain, specializing in card payments technology and the Clearing/Settlement process. Currently serving as Lead Operations at PagoNxt Merchant Solutions, Kothai has demonstrated proficiency in SLA management, transaction analysis, and reconciliation, along with a strong command of various software applications. Previously, Kothai held significant roles at companies such as Getnet and Wirecard, contributing to service delivery and support operations. Kothai earned a Bachelor's degree in Engineering from Adhiparasakthi Engineering College in 2016.
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