KW

Kristen White

Senior Customer Success Operations Analyst at Weave

Kristen White has a diverse range of work experience. Kristen is currently working as a Customer Success Operations Analyst at Weave, where they focus on improving the customer experience through data analysis, modeling, process efficiency measurement, forecasting, and system administration. Prior to that, they worked as a Salesforce Business Analyst at Innovate! Perform. Excel. Elevate. from 2021 to 2022. Kristen also gained experience as a Project Manager at MasterControl from 2020 to 2021 and as a Technical Implementation Specialist at Nth Degree from 2019 to 2020. Kristen has previously worked with Cvent as a Business Analyst and Technical Specialist, where they collaborated with clients and project management teams to identify client requirements, manage the development process, lead meetings, and create measurable business goals. Earlier in their career, they held the role of Assistant Director at Explore Horizons, where they were responsible for building and maintaining brand awareness. Kristen also volunteered as a Young Life Leader, serving as a mentor to high school girls and organizing events. Kristen's educational background includes working as a Student Athlete Tutor at Texas A&M University and completing an internship as a Youth Programs Intern at Raleigh Parks, Recreation, and Cultural Resources. Kristen has also worked as a counselor at Pine Cove, where they led bible studies and facilitated the growth and development of high school girls.

Kristen White attended Texas A&M University from 2011 to 2015, where they obtained a Bachelor of Science (BS) in Recreation, Parks and Tourism Science with a minor in Communication. Kristen'sfield of study focused on Youth Development. In 2021, they enrolled in Purdue University and completed a Master of Public Health (MPH) degree in 2022.

In addition to their formal education, Kristen has obtained several certifications. In 2019, they received the Marketo Certified Associate certification from Marketo, an Adobe Company. In 2021, they obtained certifications in Business Administration Specialist and Security Specialist from Trailhead by Salesforce, as well as the Health Promotion Foundations certification from Public Health Ontario. Most recently, in 2022, they earned the Domo Professional certification from Domo, Inc. and the Form Concierge Admin Certificate from Chili Piper.

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Timeline

  • Senior Customer Success Operations Analyst

    September 1, 2023 - present

  • Customer Success Operations Analyst

    March, 2022