Anthony Ayala

Anthony Ayala is a Senior Desktop Support - Team Lead at GFI Capital Resources Group, Inc. since November 2016. Prior to that, Anthony held the position of Senior Desktop Support and IT Administrator at Newmark Knight Frank from August 2009 to November 2016. Ayala has experience in assisting onsite and remote users, managing ticket queues, resolving break/fix issues, wireless connectivity, network/local printer installs, hardware/software installs, and mobile device support. Anthony is also responsible for account creations, mailbox setups, SharePoint user profile creations, managing ticketing systems, working with HR and Legal on compliance issues, and ensuring end user corporate machines are updated and secure.