Alain Roy

Alain Roy is a skilled Helpdesk Specialist currently working at GHGSAT since January 2022. Previously, Alain held the position of Integration and Client Services Specialist at X2O Media from February 2015 to January 2022, where notable achievements included leading internal projects and migrating first-level support to Barco, the parent company. Prior experience includes serving as Helpdesk Manager at Touchtunes from September 2009 to January 2015, overseeing a team across multiple cities, managing budgets, and presenting technological solutions, as well as working as a Network Specialist at X2O Media. Earlier roles encompass Helpdesk positions at NSB Group and account receivable responsibilities at ECCNET, along with a Cargo Ramp Coordinator role at First Air. Alain holds a Bachelor's degree in Management Information Systems from Concordia University and has also attended Dawson College and Vanier College for earlier education.