Sharon H.

Sharon H. has a diverse work experience spanning various industries and roles. Sharon joined giffgaff in 2019 and currently holds the position of Head of Telecoms Product. Prior to this role, they served as a Telecoms Product Manager at giffgaff. Before joining giffgaff, Sharon worked at Skyward Associates (London) Ltd as a Director from 2005 to 2020.

From 2014 to 2017, Sharon held multiple roles at giffgaff, including Interim Head of Big Stuff (Head of Product & Delivery) and Product Owner / Senior Agile Business Analyst for Big Stuff. During their tenure at giffgaff, they demonstrated strong leadership and strategic abilities by implementing product management frameworks, growing the product function, and transforming portfolio management. Sharon successfully delivered key strategic projects, managing and growing a team of BAs, Product Managers, Project Managers, and Programme Managers.

Sharon also has experience working as a Senior Business Process Analyst (Interim) at Epson Europe B.V. in 2013 and as an eCommerce Senior Agile Business Analyst & Solutions Designer (Interim) at Home Retail Group PLC in 2012. Additionally, they worked as a Senior Business Analyst (Interim) at Epson Europe B.V. in 2011, at Which? in 2010, at O2 (Telefónica UK) in 2009, and at T-Mobile from 2005 to 2009, where they held the role of Lead Business Analyst.

Furthermore, Sharon has been associated with Vocalink, a Mastercard company, where they served as a Lead Business Analyst. In this role, they played a vital role in elaborating messaging services that support Direct Debit and Direct Credit Clearing. Sharon also had full project lifecycle experience in a new automated inter-bank messaging service. Sharon'sexpertise in project management and functional authority contributed to the success of the projects.

Overall, Sharon H. has held diverse roles in various companies, showcasing their strong leadership, strategic, and analytical skills in driving successful outcomes.

Sharon H. holds a BSc (Hons) degree in Computer Science from Kingston University. In addition, they have obtained several certifications including Aha! Product Management Professional Certificate, Blockchain Essentials: An Introduction to Blockchain from ConsenSys Academy, Introduction to Cryptocurrency from Corporate Finance Institute, Product-led Certified from Pendo.io, CSPO - Certified Scrum Product Owner (with Jeff Patton and Jeff Gothelf) from Scrum Alliance, Communication Sixpack Programme from DoThinkDo, CSPO - Certified Scrum Product Owner (with Mike Cohn) from Scrum Alliance, Lean Change Management from Lean Change Management Association, and CSM - Certified Scrum Master from Scrum Alliance.