Hariharan Srinivasan

Hariharan Srinivasan has a diverse work experience in the field of professional services and technical support. From 2018 to the present, they have been working at Gigamon as a Senior Professional Services Engineer, where they deliver services to global customers, deploying Gigamon products in various environments. Prior to this, from 2013 to 2020, they worked at Dell EMC. There, they started as a Network Support Engineer, providing technical support for enterprise-level customers. Hariharan later became a Network Support Senior Engineer, handling escalation cases and coaching front-line engineers. Additionally, they acted as a technical lead for the front-line team. Overall, Hariharan has demonstrated expertise in delivering services, handling technical escalations, and ensuring customer satisfaction.

Hariharan Srinivasan obtained a Bachelor's degree in Information Technology from Anna University, which they attended from 2009 to 2013. Hariharan also earned a Bachelor of Technology (B.Tech.) in Information Technology from the same institution during the same period. In terms of certifications, Hariharan obtained a Certified Ethical Hacker (CEH) certification from EC-Council in October 2020 and a Gigamon Certified Professional certification from Gigamon in September 2019. Additionally, they hold certifications such as ACMA from Aruba Wireless Networks, CCNA and CCNP from Cisco, Implementing Microsoft Azure Infrastructure Solutions from Microsoft, and VCA from VMware, although specific details about the month and year of obtaining these certifications are not provided.