Harish Govindaraman

Harish Govindaraman has a diverse range of work experience, starting with their role as a Support Engineer at CSS Corp from April 2011 to August 2012. During this time, they provided remote technical support for Netgear SOHO customers and successfully troubleshooted and resolved issues related to Netgear WIFI modems/Routers.

HARISH then moved on to HCL Technologies, where they worked as an Analyst from September 2012 to November 2013. In this role, they were part of the Level 1 Network support team and was responsible for monitoring Enterprise Networking solutions, providing event to incident confirmation/correlation, and resolving issues independently.

Following this, Harish joined Dell as an Enterprise Tech Support Analyst in November 2013. HARISH provided Level 3 technical support to Dell enterprise customers and gained hands-on experience with Dell Networking switches and enterprise systems. HARISH progressed to the role of Enterprise Tech Support Sr. Analyst in March 2015 and then became an Enterprise Tech Support Advisor in March 2016, providing continued technical support and troubleshooting assistance to Dell enterprise customers.

In 2017, Harish joined Gigamon as a Staff Support Engineer, where they supported Gigamon's Visibility Fabric and GigaSMART, a Security Delivery Platform. HARISH gained expertise in various technologies, conducted technical trainings and presentations, and acted as an escalation point of contact for premium customers. HARISH later became a Sr. Staff Support Engineer and then a Principal Support Engineer, further enhancing their skills and responsibilities.

Overall, Harish Govindaraman has a strong background in technical support, with a focus on enterprise networking solutions, troubleshooting, and customer satisfaction.

Harish Govindaraman completed their Bachelor of Technology degree in Information Technology from Anand Institute of Higher Technology from 2006 to 2010. Before that, they obtained their High School education in Biology from Vailankanni Raj Matric Higher Sec School in 2005 and 2006.

In terms of additional certifications, Harish Govindaraman received the Amazon Web Services Solutions Architect - Associate certification from Amazon in April 2023. HARISH also obtained the VMware Certified Professional 6 - Network Virtualization (VCP6-NV) certification from VMware in December 2022. In September 2019, they earned the Gigamon Certified Professional certification. Furthermore, they achieved the CCIE Routing and Switching (CCIE R&S#53517) certification from Cisco in July 2016 and the CCIE Security Written certification from Cisco in January 2020. It should be noted that Harish Govindaraman has an incomplete record for the VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV) certification, with the obtained month and year left blank.