Felicia Hansback has several years of work experience in various roles, primarily in customer service and team leadership. Their most recent position is as a Support Lead at Gimi - Financial Superskills for Life, where they commenced in 2023. Prior to this, they worked as a Teamleader at Trustly from January 2023 to May 2023.
In 2022, Felicia served as a Customer Service Manager at Dooris from September 2022 to January 2023, and as a Konsultchef at Recruitive from February 2022 to August 2022.
From 2018 to 2022, they were employed at Instabox AB in various roles, including Gruppchef 2nd line support from November 2020 to February 2022, Gruppchef from January 2020 to November 2020, Coach from July 2019 to January 2020, and Kundservicemedarbetare from November 2018 to July 2019.
Prior to Instabox, Felicia worked as a Lagermedarbetare at ICA Gruppen from February 2018 to September 2018.
Felicia also gained experience in sales as an Innesäljare at Telenordica in 2017.
Furthermore, Felicia has previous experience in customer service, working as a Kundservicemedarbetare at Teleperformance from January 2017 to September 2017, handling inquiries related to banking and payment services, and as a Hemtjänst employee at Håbo kommun from March 2016 to January 2017.
Felicia Hansback attended Arlandagymnasiet from 2014 to 2016, where they obtained a Gymnasieexamen degree in Samhällsvetenskap (Social Sciences).
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