Soumik Mitra

Manager, Customer & Platform Success at GiveIndia

Soumik Mitra is a seasoned professional in customer and platform success management with extensive experience in leading support and implementation teams across various sectors. Currently serving as Manager at Give, Soumik Mitra oversees a team responsible for SAAS platform support focused on corporate social responsibility, manages a diverse client portfolio, and drives product quality improvements. Previous roles include Senior Technical Lead at Goodera, where Soumik Mitra facilitated impactful product experiences for over 80 global clients, and Operations Specialist at Apricot Media Pvt. Ltd., where Soumik Mitra coordinated vendor services and managed logistical operations. Educational credentials include a Master of Arts in Financial Economics/Statistics from the University of Madras and a Bachelor of Arts in Econometrics and Quantitative Economics from Madras Christian College.

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