Laura Brosseau is an experienced operations manager in the banking and financial services industry, currently serving as the Commercial Card Operations Manager at Glacier Bancorp, Inc. since September 2019. In this role, Laura is responsible for managing the operations for Commercial and Small Business Card products, focusing on improving operational effectiveness and enhancing customer experience. Prior to this, Laura held various positions at First Interstate Bank, including Consumer Lending Operations Manager, where responsibilities included overseeing compliance and project management for lending operations. Laura also worked as an Indirect Buy Center Operations Manager, IT Project Manager, and Corporate Compliance Officer, gaining diverse experience in project management, process improvements, and regulatory compliance. Earlier in Laura's career, a position as Branch Manager at Citi was held. Laura holds a Bachelor of Business Administration degree in Economics, Finance, and Management from Carroll College.
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