Michael Drury

Michael Drury possesses extensive experience in information systems support and IT consulting, with a career spanning over a decade at Gladstone Ports Corporation Ltd since January 2009. Currently serving as an IS Service Desk Administrator, Michael is responsible for delivering professional Service Desk and End User Support Services across corporate IS systems. Previous roles include IS End User Computing and IS Support Officer - Solutions Desk, demonstrating a strong proficiency in ITIL Service Management and help desk operations. Michael's earlier experience includes freelance IT consulting and technical support roles, highlighting skills in network management, infrastructure support, and web development. Michael holds a Bachelor of Information Technology from CQUniversity and various certifications in Microsoft technologies and multimedia.