Rosendo Ruiz

Rosendo Ruiz is an experienced professional in technical support and management, currently serving as Principal at E5R Tech Consulting since December 2019 and as a Council Member at GLG since May 2020. Previously held senior leadership positions in various companies, including Senior Director of Technical Support at Q2 and Senior Director of Global Technical Support at Quali. Notable experience includes Director roles at Mitel and ShoreTel, where significant contributions to customer service enhancement and incident management were made. Rosendo Ruiz has a comprehensive background that began in the United States Marine Corps, where notable achievements included designing communication infrastructure during deployments. Educational credentials include studies at Stanford University and The University of Texas at Austin, complemented by an Associates degree in Computer Information Systems from De Anza College.