Ray Gordon

Ray Gordon is an experienced customer success professional currently serving as Manager of Customer Success at Glia since December 2020, after advancing through roles as Senior Customer Success Manager and Customer Success Manager. Prior to Glia, Ray held various management positions at EY from April 2014 to December 2020, leading advisory projects in customer strategy within the Financial Services Strategy practice. Ray's extensive background also includes a decade at American Express, where responsibilities ranged from enhancing online customer experience for banking platforms to managing interactive development teams. Educational qualifications include an MBA with dual concentrations in Marketing and Communications & Media Management from Fordham Gabelli School of Business and a BS in Business Administration from Fordham University.